FNB's digitally generated statements carry an embedded stamp and are accepted by most institutions — including home affairs, visa centres, and most letting agents — without a branch visit. Here is exactly how to get one, and what to do if the receiving party insists on an ink stamp.
What counts as a "stamped" FNB statement?
FNB statements downloaded through the app or online banking include:
- The FNB letterhead and account details on every page
- A digital watermark indicating the statement is an official bank document
- A unique statement reference number that can be verified
This is FNB's equivalent of a branch stamp. The statement reference number allows a third party to confirm the document is authentic. Most visa centres, rental agencies, and financial institutions accept this as a stamped statement.
If the institution specifically says "original ink stamp from the branch", see the branch section below.
How to get a stamped FNB statement via the app
The FNB app is the fastest route.
- Open the FNB app and log in
- Tap on the account you need the statement for
- Tap Statements (or the document icon)
- Select the date range — most institutions ask for the last 3 months
- Tap Download or Email — the PDF downloaded from the app is the official document
- Save the PDF directly without printing and re-scanning
The PDF downloaded from the FNB app carries the bank's digital verification. If you print it and scan it back, you strip the embedded metadata — so share the PDF file, not a scan.
How to get a stamped FNB statement via online banking
- Log in at fnb.co.za
- Click Accounts in the top navigation
- Click Statements from the account menu
- Click PDF Statements
- Under Free statements, you will see the last 3 months pre-populated — one per month. Click the month you need to download it as a PDF.
For business accounts, only users with statement permissions on the profile can download statements. If you cannot see the download option, ask your company's FNB profile administrator to check your access level.
Can you get a stamped statement from an FNB ATM?
No — FNB ATMs do not issue stamped bank statements. An FNB ATM can print a mini statement (the last few transactions) but it carries no official stamp and is not accepted as a bank statement for visa applications, rental agreements, or loan submissions.
This is different from several other major SA banks. ABSA, Capitec, Nedbank, and Standard Bank ATMs can in some cases produce stamped or certified statements. At FNB, the options for an official stamped statement are limited to the app, online banking, or a branch visit.
Statements older than 6 months
Statements within the last 6 months are available digitally through both the app and online banking at no charge. Statements older than 6 months are classified as historical statements and may incur a fee. To request these:
- Log in to online banking
- Go to Statements → Request a statement
- Select the historical date range
- FNB will email the statement within 2 business days
Alternatively, visit any FNB branch — a consultant can pull and print statements going back several years, with fees depending on the number of pages.
Getting a branch-stamped FNB statement
If the institution you are dealing with requires a physical ink stamp:
- Visit any FNB branch (no appointment needed for statement requests)
- Take your ID document and the account number
- Ask a consultant to print and stamp the statement
- Fees typically apply per page or per statement — confirm the fee schedule at the branch
FNB branches can stamp statements for the last 24 months from the printed date. For older statements, request them in advance so they are ready when you arrive.
Common reasons statements are rejected
Re-saved or screenshot PDFs. Only the PDF downloaded directly from FNB is accepted. Printing to PDF from a browser, or screenshotting and exporting, produces a document that looks identical but lacks the embedded verification features.
Wrong date range. Visa applications typically require statements covering the last 3 months ending within 30 days of the application. If your statement ends 6 weeks before the application date, it will be rejected regardless of the stamp.
Business vs personal mismatch. If the application requires statements for a business account, a personal account statement will not substitute — even if the same person is the sole director.
Statement without a balance column. Some FNB export options produce a simplified view without running balances. Most institutions require the full statement including the running balance column.
Automating statement collection for businesses
If your business needs FNB statements from clients, tenants, or suppliers on a recurring basis, requesting and chasing PDFs does not scale. The alternative is to ask the account holder to link their FNB account through BankLink — they authorise once, and their transaction data arrives on a schedule without further action from them.
For the full picture on how SA banks handle stamped statements — including Nedbank, ABSA, Standard Bank, and Capitec — see How to Get a Stamped Bank Statement in South Africa. If you need to verify that an FNB account actually belongs to the person who submitted it, see How to Verify a Bank Account in South Africa.